Privacy Policy

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Privacy Policy for Umbare Pools

Umbare Pools is committed to protecting your privacy and ensuring the security of any personal information you provide. This privacy policy explains how we collect, use, and safeguard your personal data when you interact with our website and services.

We collect various types of personal information when you use our services, including but not limited to:

• Personal Identification Information: Name, email address, phone number, and physical address when you submit a contact form, order form, or request a quote on our website.
• Billing Information: Payment details (e.g., credit card information) when you make a purchase through our platform.
• Technical Data: IP address, browser type, and other technical data to improve our website and ensure its proper functioning.
• Usage Data: Information on how you interact with our website, including pages visited, time spent on site, and links clicked.

When you submit an order form on our shop, we collect the necessary information to process your order, deliver products or services, and communicate updates about your purchase.

We may use the personal data we collect for the following purposes:

• To provide and deliver the products and services you request.
• To communicate with you regarding your orders, inquiries, or customer support needs.
• To send marketing communications with your consent, such as promotional offers or newsletters.
• To process transactions securely.
• To comply with legal obligations and for the prevention of fraud.
• To improve our website, products, and services.

By submitting a request through our website, including any forms or service inquiries, you consent to receive SMS/text messages from Umbare Pools related to your inquiry, services, promotional offers, or follow-up communications. This includes but is not limited to status updates, reminders, and special offers. Message and data rates may apply. You can opt out of these messages at any time by replying "STOP" to any message.
If you opt out, we will send one final message confirming your opt-out request. SMS Opt-in or phone number for the purpose of SMS are not going to be shared with a third party.

We use cookies and similar tracking technologies to enhance your experience on our website, track usage patterns, and optimize our services. Cookies are small files stored on your device that allow us to recognize you and remember your preferences. You can control your cookie settings through your browser at any time.

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information with:

• Service Providers: Third-party vendors we partner with to perform functions on our behalf, such as payment processing or email delivery.
• Legal Obligations: When required by law or to protect our rights, we may disclose personal information in compliance with legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new owner.

We take reasonable measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted transactions, secure servers, and regular security assessments.

However, please understand that no system is completely secure. While we strive to protect your information, we cannot guarantee the absolute security of your data.

Depending on your location and applicable laws, you may have the following rights concerning your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections to any inaccurate information.
• Deletion: Request the deletion of your personal data (subject to legal requirements).
• Opt-Out: Opt out of marketing communications by clicking the "unsubscribe" link in any email or by replying "STOP" to any SMS message.
• Data Portability: Request to receive your data in a structured format.

To exercise any of these rights, please contact us at Contact@umbarepools.com.

Our website may contain links to other websites or services operated by third parties. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Our services are not directed toward individuals under the age of 18, and we do not knowingly collect personal information from minors. If you believe we have collected information from a minor, please contact us immediately to address the issue.

We reserve the right to update or modify this privacy policy at any time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this privacy policy or how we handle your personal data, please contact us at:

• Email: Contact@umbarepools.com
• Phone: 941-777-1250
• Address: 14621 State Road 70E #215, Lakewood Ranch, FL 34202

Effective Date: 10/21/2024